At Trade with King, we believe in real trading and real support. Whether you’re a new investor or an existing one, our support team is always ready to assist you. This policy explains how and when you can get support from us.
We provide support 7 days a week,
You can reach us through the following:
📲 WhatsApp – Fastest response for deposits, withdrawals, or general queries
💬 Telegram – Join our group for updates and support
📧 Email (optional) – For formal inquiries or longer messages
📄 Website Contact Form – Available 24/7 on our website
Average response time: 15 to 60 minutes (within support hours)
Delays may happen during peak hours or profit update days — we appreciate your patience!
Our team is here to assist you with:
Deposit and withdrawal confirmation
Investment-related questions
Account or contact info updates
Profit/loss updates and clarifications
Technical issues with our website
Feedback and complaints
We do not provide:
Personal financial advice
Third-party investment recommendations
Futures/leverage trading advice
Refunds after live trading starts (see Deposit Policy)
Your conversation with support is private and secure. We never share your personal data or chat history with anyone.
We are here to help — but we expect all communication to be polite and respectful. Abusive language or threats will result in support being denied and account flagged.
We’re not just a platform — we’re a team that cares about your investment experience. If you ever feel confused, stuck, or need help, just message us.
📲 Trade with King – Where Real Support Meets Real Profits